Last Updated: January 27, 2026

We respect your privacy and are committed to handling personal information with care, transparency, and responsibility. This Privacy Policy explains how information is collected, used, stored, and protected when you access or use our games, websites, and related services.

Our goal is simple: to provide a safe, enjoyable, and reliable gaming experience while respecting your personal data and your rights under applicable Australian laws.

By using our services, you agree to the practices described in this policy.

1．Our Approach to Privacy

We believe privacy should be easy to understand. We collect only what is necessary, use it responsibly, and protect it using reasonable safeguards. We do not sell personal data, and we do not collect information that is irrelevant to providing our services.

2．Information We May Collect

Depending on how you interact with our services, we may collect the following categories of information:

a. Information You Provide Directly

- Account registration details, such as a phone number, login credentials, or third-party account identifiers.

- Profile information, including nickname or avatar.

- Information you submit when contacting customer support or participating in in-game features.

b. Identity and Security Information

In certain situations—such as legal compliance, fraud prevention, or account protection—we may request identity-related information (for example, real-name verification data). This information is used strictly for security and compliance purposes.

c. Automatically Collected Information

When you use our services, some technical data is collected automatically, including:

- IP address and general location (country or region level).

- Device type, operating system, and application version.

- Gameplay activity, timestamps, and error or crash logs.

This data helps us maintain service stability, improve performance, and prevent misuse.

3．Cookies and Similar Technologies

We use cookies and similar technologies to improve functionality, understand usage trends, and enhance overall user experience. These tools do not directly identify you as an individual.

You may control cookie preferences through your browser or device settings. Please note that disabling cookies may limit certain features or affect how the service functions.

4．How We Use Your Information

We use collected information for purposes such as:

a. Providing, operating, and maintaining our services.

b. Creating and managing user accounts.

c. Processing payments and verifying transactions.

d. Responding to support requests and inquiries.

e. Improving gameplay balance, features, and user experience.

f. Ensuring security, preventing fraud, and complying with legal obligations.

All use of information is aligned with this policy and applicable Australian laws.

5．Sharing Information with Third Parties

We may work with trusted third-party service providers to support essential operations, such as:

a. Cloud hosting and infrastructure.

b. Analytics and performance monitoring.

c. Payment processing.

d. Customer support services.

These partners may access personal information only as necessary to perform their duties and are required to protect it and use it solely for authorized purposes.

6．Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. While we continuously improve our security practices, no system can be guaranteed to be completely secure.

7．External Links and Services

Our services may include links to third-party websites or platforms. We do not control these external services and are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

8．Children’s Privacy

We are committed to protecting the privacy of children.

a. Our services are not intended for children under the age of 13 without the consent of a parent or legal guardian.

b. We do not knowingly collect personal information from children without appropriate authorization.

c. Parents or guardians may contact us to request access to or deletion of a child’s personal information.

d. If we become aware that data has been collected without valid consent, we will take prompt action to remove it.

9．Data Retention

We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory requirements.

You may request access to or deletion of your personal data by contacting us at the email address provided below.

10．Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be published on this page and take effect upon posting. Continued use of our services indicates acceptance of the updated policy.

11．Contact Us

If you have any questions about this policy, please don’t hesitate to contact us.

Last Updated: January 27, 2026

Welcome, and thank you for choosing to use our services. These Terms of Service (“Terms”) explain the rules, rights, and responsibilities that apply when you access or use our games, websites, and related services (collectively, the “Services”).

Our aim is to create a fair, enjoyable, and secure environment for all players. Please read these Terms carefully before using the Services.

By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms.

1．Eligibility and Legal Capacity

To use the Services, you must:

a. Be at least 13 years old; and

b. Have the legal capacity to enter into a binding agreement under the laws applicable to you.

If you are under the age of majority in your country or region, you may only use the Services with the consent and supervision of a parent or legal guardian. By allowing a minor to use the Services, the guardian accepts responsibility for the minor’s activities.

2．Acceptance and Updates of These Terms

These Terms apply to all users of the Services.

We may update or revise these Terms from time to time to reflect changes in law, technology, or our Services. Updated Terms will be made available through the Services and will take effect upon publication. Continued use of the Services after updates means you accept the revised Terms.

If you do not agree with any part of these Terms, you must stop using the Services.

3．Accounts and Registration

Certain features may require you to create an account.

When registering, you agree to:

a. Provide accurate, current, and complete information;

b. Keep your account details up to date;

c. Protect your login credentials and not share them with others.

You are responsible for all activities conducted through your account. If you believe your account has been accessed without authorization, you must notify us promptly.

We reserve the right to suspend or terminate accounts that violate these Terms or are used in a manner that may harm the Services or other users.

4．Use of the Services

You agree to use the Services only for lawful, personal, and non-commercial entertainment purposes.

You must not:

a. Violate any applicable law or regulation;

b. Infringe the intellectual property or other rights of others;

c. Harass, abuse, threaten, or harm other users;

d. Exploit or endanger minors in any way;

e. Interfere with the normal operation of the Services;

f. Use cheats, bots, exploits, automation tools, or unauthorized third-party software.

We reserve the right to investigate suspected violations and take appropriate action, including account suspension or termination.

5．Virtual Items and In-Game Content

The Services may include virtual items, in-game currency, or digital content (“Virtual Items”).

a. Virtual Items are licensed, not sold.

b. They are provided for personal, non-commercial use only.

c. Virtual Items have no real-world monetary value and cannot be redeemed for cash.

We may modify, adjust, or remove Virtual Items as part of normal game operation, updates, or balancing, without compensation, except where required by applicable law.

6．Intellectual Property Rights

All content available through the Services—including software, artwork, characters, graphics, audio, text, and design—is owned by or licensed to us and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from the Services unless expressly permitted by us in writing.

7．User-Generated Content

If the Services allow you to submit or share content (such as usernames, messages, or other materials), you represent that:

a. You own the content or have the necessary rights to share it;

b. The content does not violate any law or infringe the rights of others.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, host, display, and distribute that content solely for the purpose of operating and improving the Services.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

8．Service Availability and Changes

We strive to keep the Services available and enjoyable; however, we do not guarantee uninterrupted or error-free operation.

We may:

a. Update, modify, or discontinue any part of the Services;

b. Temporarily suspend access for maintenance or technical reasons;

c. Change gameplay features, content, or mechanics over time.

9．Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.

We do not make any guarantees regarding availability, accuracy, reliability, or suitability of the Services for any particular purpose. Use of the Services is at your own risk.

10．Limitation of Liability

To the extent permitted under Australian law:

a. We are not liable for indirect, incidental, or consequential damages arising from your use of the Services.

b. Our total liability, if any, is limited to the amount you have paid to us in the six (6) months prior to the event giving rise to the claim.

Nothing in these Terms excludes rights or remedies that cannot be excluded under Australian Consumer Law.

11．Termination

You may stop using the Services at any time.

We may suspend or terminate your access if:

a. You breach these Terms;

b. Your actions pose a risk to the Services or other users;

c. We discontinue the Services.

Upon termination, your right to access the Services and any Virtual Items will cease, subject to applicable law.

12．Governing Law and Jurisdiction

These Terms are governed by the laws of Australia.

Any disputes arising from or relating to these Terms or the Services shall be resolved in accordance with Australian law, and the courts of Australia shall have jurisdiction, unless otherwise required by law.

13．Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14．Contact and Support

If you have any questions about these Terms or need assistance, our support team is always happy to help.

You can contact us through the official support channels available within the Services.

Last Updated: January 27, 2026

We process refund requests fairly, transparently and in compliance with Australian law and digital game industry practices. Your rights under the Australian Consumer Law remain unaffected.

1. General Rule

All our services offer digital content (virtual items, in-game currency, etc.) with instant delivery. Purchases are final upon delivery, unless required otherwise by law.

2. Eligible for Refund

Your request will be considered if:

a. Submitted within 7 days of purchase.

b. Content unused/Unconsumed.

c. For your latest transaction.

d. No violation of our Terms of Service or abuse evidence.

Refunds will also be granted for faulty, unavailable digital content or content that fails to perform as expected.

3. Non-Refundable Cases

Refunds are not available if:

a. Content used, redeemed or partially consumed.

b. Request based on personal preference/change of mind after use.

c. Request submitted beyond the 7-day timeframe.

d. Issue caused by regular game updates or balance adjustments.

4. How to Apply

Contact our support team with your account details, transaction info and a brief issue description. Approved refunds will be returned to your original payment method where possible.

We’re always here for you. For questions, feedback or support, feel free to reach out:

E-mail Address: help@shootygo.com

Company Name: STRALING TECH PTY. LTD.

Company Address: 54 Wadley Street, MACGREGOR QLD 4109 Australia.

We are a game publisher focused on delivering enjoyable and accessible gaming experiences to players worldwide. With an emphasis on casual and approachable gameplay, we aim to create titles that are easy to pick up, yet engaging and rewarding to play across different platforms.

Throughout development and publishing, we follow a player-first approach. Our team values intuitive mechanics, smooth user experience, and fair gameplay—so that players of all skill levels can enjoy our games, regardless of how much time they have.

We continuously work to improve our games based on player feedback and industry best practices. Our goal is to build experiences that resonate with diverse audiences while maintaining a consistent standard of quality.